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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
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Chapter 2 Alarm Troubleshooting
Alarm Procedures
Clear the SYNCTHIRD Alarm
Step 1 In node view, click the Provisioning > Timing > General tabs.
Step 2 Verify that the current configuration of REF-3 for the NE Reference. For more information about
references, refer to the “Turn Up Node” chapter in the Cisco ONS 15310-CL and Cisco ONS 15310-MA
Procedure Guide.
Step 3 If the third timing source is a BITS input, complete the “Clear the LOS (BITS) Alarm” procedure on
page 2-101.
Step 4 If the third timing source is an incoming port on the ONS 15310-CL or ONS 15310-MA, complete the
“Clear the LOS (OCN) Alarm” procedure on page 2-106.
Step 5 If the third timing source uses internal timing, complete the “Soft- or Hard-Reset a Controller Card”
procedure on page 2-162.
Step 6 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC
(1-800-553-2447).
2.7.245 SYSBOOT
Default Severity: Major (MJ), Service-Affecting (SA)
SONET Logical Object: NE
The System Reboot alarm indicates that new software is booting on the 15310-CL-CTX or CTX2500
card. No action is required. The alarm clears when all cards finish rebooting the new software. The
reboot takes up to 30 minutes.
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1-800-553-2447) in order to report a Service-Affecting (SA)
problem.
Note SYSBOOT is an informational alarm. It only requires troubleshooting if it does not clear.
2.7.246 TIM
Default Severity: Critical (CR), Service-Affecting (SA)
SONET Logical Object: OCN
The Section TIM alarm occurs when the expected J0 section trace string does not match the received
section trace string. This occurs because the data being received is not correct or the receiving port could
not connect to the correct transmitter port.
If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed due to
a fibering misconnection, a TL1 routing change, or to someone entering an incorrect value in the Current
Transmit String field.
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