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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
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Chapter 2 Alarm Troubleshooting
Alarm Procedures
Clear the ETH-LINKLOSS Condition
Step 1 To clear this condition, reconnect the LAN cable on the front of the node.
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.68 EXCCOL
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data
packets on the network management LAN, and communications between the ONS 15310-CL or
ONS 15310-MA and CTC could be affected. The network management LAN is the data network
connecting the workstation running the CTC software to the controller card. The problem causing the
alarm is external to the node.
Troubleshoot the network management LAN connected to the ONS 15310-CL or ONS 15310-MA for
excess collisions. You might need to contact the system administrator of the network management LAN
to accomplish the following steps.
Clear the EXCCOL Alarm
Step 1 Verify that the network device port connected to the ONS 15310-CL or ONS 15310-MA has a flow rate
set to 10 MB, half-duplex.
Step 2 If the port has the correct flow rate and duplex setting, troubleshoot the network device connected to the
node and the network management LAN.
Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1-800-553-2447).
2.7.69 EXT
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: ENVALRM
A Failure Detected External to the NE alarm occurs because an environmental alarm is present. For
example, a door could be open or flooding could have occurred.
Clear the EXT Alarm
Step 1 Follow your standard operating procedure to remedy environmental conditions that cause alarms. The
alarm clears when the situation is remedied.
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