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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
78-18394-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Step 2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.72 FAN
Default Severity: Critical (CR), Service-Affecting (SA)
SONET Logical Object: FAN
The Fan Failure alarm indicates a problem with the internal fan of the ONS 15310-CL or
ONS 15310-MA. When the fan is not fully functional, the temperature of the node can rise above its
normal operating range.
The Fan Failure alarm is also reported against the fan unit located inside the ONS 15310-CL or
ONS 15310-MA if only one power source is connected to the chassis, or if any fuse blows.
This alarm is not user-serviceable. If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC to report a
Service-Affecting (SA) problem (1-800-553-2447).
2.7.73 FAN-DEGRADE
Default Severity: Major (MJ), Non-Service-Affecting (NSA)
SONET Logical Object: FAN
The Partial Fan Failure Speed Control Degradation alarm occurs if fan speed for one of the fans in the
ONS 15310-CL or ONS 15310-MA shelf falls under 500 RPM when read by a tachometry counter.
For an ONS 15310-CL, this alarm is not user-serviceable. For an ONS 15310-MA, refer to the fan tray
replacement procedure located in the Cisco ONS 15310-CL and Cisco ONS 15310-MA Procedure
Guide.
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1-800-553-2447).
2.7.74 FE-AIS
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SONET Logical Object: DS3
The Far-End AIS condition occurs when an AIS has occurred at the far-end node. FE-AIS usually occurs
in conjunction with a downstream LOS alarm (see the “LOS (OCN)” alarm on page 2-106).
Generally, an AIS is a special SONET signal that tells the receiving node that the sending node has no
valid signal available to send. AIS is not considered an error. The AIS condition is raised by the receiving
node on each input when it detects the AIS instead of a real signal. In most cases when this condition is
raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it
only raise some type of AIS. This condition clears when you resolve the problem on the upstream node.
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