Cisco 15310-MA Průvodce řešením problémů stáhnout pdf (Strana 111)

1-75

Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0

78-18394-01

Chapter 1 General Troubleshooting

CTC Operation Troubleshooting

1.10.7 Java Runtime Environment Incompatible

Symptom The CTC application does not run properly.

Table 1-14 describes the potential cause of the symptom and the solution.

Table 1-13 Node Icon is Gray on CTC Network View

Possible Problem Solution

Different CTC releases are

not recognizing each other.

Usually accompanied by an

INCOMPATIBLE-SW

alarm.

Correct the core version build as described in the “1.10.8 Different CTC

Releases Do Not Recognize Each Other” section on page 1-76.

A username/password

mismatch. Usually

accompanied by a

NOT-AUTHENTICATED

condition.

Correct the username and password as described in the

“1.10.9 Username or Password Does Not Match the Port Information”

section on page 1-77.

No IP connectivity between

nodes. Usually

accompanied by

Ethernet-specific alarms.

Verify the Ethernet connections as described in the “Cisco Transport

Controller Operation” chapter of the Cisco ONS 15310-CL and Cisco

ONS 15310-MA Reference Manual.

A lost DCC connection.

Usually accompanied by a

procedural error mismatch

(EOC) alarm.

Clear the EOC alarm and verify the DCC connection as described in the

“EOC” alarm on page 2-54.

Table 1-14 Java Runtime Environment Incompatible

Possible Problem Solution

The compatible Java 2

JRE is not installed.

The Java 2 JRE contains the Java virtual machine, runtime class libraries,

and Java application launcher that are necessary to run programs written in

the Java programming language.

Note CTC is a Java application. A Java application, unlike an applet,

cannot rely completely on a web browser for installation and runtime

services. When you run an application written in the Java

programming language, you need the correct JRE installed. The

correct JRE for each CTC software release is included on the Cisco

software CD and on the Cisco ONS 15310-CL and ONS 15310-MA

documentation CD. See the “Launch CTC to Correct the Core

Version Build” procedure on page 1-76.

Note If you are running multiple CTC software releases on a network, the

JRE installed on the computer must be compatible with all of the

releases that you are running. See Table 1-15 on page 1-76.

1 2 ... 106 107 108 109 110 111 112 113 114 115 116 ... 379 380

Komentáře k této Příručce

Žádné komentáře

Cisco 15310-MA Průvodce řešením problémů Strana 111

Komentáře k této Příručce

Související produkty a manuály pro Sítě Cisco 15310-MA