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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.0
78-18394-01
Chapter 1 General Troubleshooting
Circuits and Timing
View the State of Circuit Nodes
Step 1 Click the Circuits tab.
Step 2 From the Circuits tab list, select the circuit with the OOS-PARTIAL status condition.
Step 3 Click Edit. The Edit Circuit window appears.
Step 4 In the Edit Circuit window, click the State tab.
The State tab window lists the Node, CRS End A, CRS End B, and CRS State for each of the nodes in
the circuit.
1.11.2 Circuits Remain in PARTIAL Status
Symptom Circuits remain in the PARTIAL status.
Table 1-23 describes the potential cause of the symptom and the solution.
Table 1-22 Circuit in Partial Status
Possible Problem Solution
During a manual
transition, CTC cannot
communicate with one
of the nodes or one of
the nodes is on a version
of software that does
not support the new
state model.
Repeat the manual transition operation. If the Partial status persists,
determine which node in the circuit is not changing to the desired state. See
the “View the State of Circuit Nodes” procedure on page 1-81.
Log onto the circuit node that did not change to the desired state and
determine the version of software. Refer to the release-specific software
upgrade guide for software upgrade procedures.
During an automatic
transition, some
path-level defects
and/or alarms were
detected on the circuit.
Determine which node in the circuit is not changing to the desired state.
Refer to the “View the State of Circuit Nodes” procedure on page 1-81.
Log into the circuit node that did not change to the desired state and examine
the circuit for path-level defects, improper circuit termination, or alarms.
Refer to the Cisco ONS 15310-CL and Cisco ONS 15310-MA Procedure
Guide for procedures to clear alarms and change circuit configuration
settings.
Resolve and clear the defects and alarms on the circuit node and verify that
the circuit transitions to the desired state.
One end of the circuit is
not properly terminated.
Table 1-23 Circuits Remain in PARTIAL Status
Possible Problem Solution
The MAC address
changed.
Repair the circuits. Refer to the “Manage Circuits” chapter of the
Cisco ONS 15310-CL and Cisco ONS 15310-MA Procedure Guide for
instructions.
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