Cisco DPA 7610 Uživatelský manuál stáhnout pdf (Strana 12)

Known Issues

78-12814-03

CSCds34595 When set to perform supervised

transfers, an Octel 250 voice mail

system sometimes inaccurately

reports that an extension is busy.

The Octel system sometimes identifies as busy an

extension that is actually unavailable. This occurs

when the Octel system is set to perform

supervised transfers to an extension, and when

that extension is configured to forward all calls to

voice mail. Under these circumstances, the Octel

system cannot correctly identify why a call is

forwarded to voice mail.

CSCds38975 Using the Cisco IP Phone 7960 in

speakerphone mode at a high

volume and in conjunction with

the DPA 7630/7610 can cause

some dual tone multi-frequency

(DTMF) digits to be sent twice.

Some DTMF digits are sent both in-band (caused

by acoustic coupling between the speaker and the

microphone) and out-of-band. As a result, the

Octel Voice Mail System receives the digit twice.

To work around this problem, ensure that the

Cisco IP Phone operates with a firmware version

of P003D301 or later.

CSCds39732 MWIs (message waiting

indicators) fail to turn off and the

Octel 250 Voice Mail System

disables its MWI ports.

For MWIs to function properly, the Message

Waiting Timeout feature in menu 6.2 of the Octel

system must be set to the “positive

acknowledgement” setting.

The “negative acknowledgement” setting directs

the Octel system to interpret the lack of a

confirmation tone as an error indication. The

DPA 7630/7610 requires that the “positive

acknowledgement” option be used.

To work around this problem, set the Octel

system’s Message Waiting Timeout feature in

menu 6.2 to “positive acknowledgement.”

Table 3 DPA 7630/7610 Known Issues (continued)

Bug ID Summary Explanation

1 2 ... 7 8 9 10 11 12 13 14 15 16 17 ... 21 22

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