J.5.2 Location-based Requirement Sets. Each SED was chosen to fulfill the
Government’s requirements based on a number of factors including Access
Bandwidth, Number of Legs, UNI Bandwidth, Quantity, and UNI Type.
Qwest has chosen industry leading equipment manufacturers to
provide the required SEDs for our Networx services based upon their ability
to provide cost-effective, standards-based, hardware solutions.
Qwest uses a proven procedure for testing and certifying SEDs in our
state-of-the-art integration labs. Testing includes a full suite of function and
regression test cases, traceable to product and special contract requirements.
Failure to successfully complete a test case triggers collaborative resolution
based on opening of a trouble ticket with the supplying vendor(s). The
selected SEDs in each particular SED Suite, proposed in response to their
respective requirement sets, will best meet customer-premises and mobile
equipment and software requirements of the Government’s diverse user
population. The managed services to support the devices when required are
summarized as follows.
Managed Network Service
Under the Managed Network Service (MNS) offering, Qwest will
provide overall management of an Agency’s network infrastructure. In
addition, Qwest will provide real-time proactive network monitoring, rapid
troubleshooting, and service restoration. With MNS, Qwest will be the
Agency’s single point of accountability for the device(s), including operations,
maintenance, and administration activities.
Managed Firewall Service
With Managed Firewall Service (MFS), Qwest will safeguard the
internal networks and systems from hostile activity, protecting critical data
from compromise and tampering. Firewalls act as buffers between trusted
internal networking environments and external networks, inspecting traffic
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