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Data Sheet

Cisco Unified CallManager Version 4.3

Product Overview

Cisco

Unified Communications is a comprehensive IP communications system of voice, video,

data, and mobility products and applications. It enables more effective, more secure, more

personal communications that directly affect both sales and profitability. It brings people together

by enabling a new way of communicating—where your business moves with you, security is

everywhere, and information is always available…whenever and wherever it is needed. Cisco

Unified Communications is part of an integrated solution that includes network infrastructure,

security, mobility, network management products, lifecycle services, flexible deployment and

outsourced management options, end-user and partner financing packages, and third-party

communications applications.

Cisco Unified CallManager is the call-processing component of the Cisco Unified Communications

system. Cisco Unified CallManager extends enterprise telephony features and capabilities to

packet telephony network devices such as IP phones, media processing devices, voice-over-IP

(VoIP) gateways, and multimedia applications. Additional services such as unified messaging,

multimedia conferencing, collaborative contact centers, and interactive multimedia response

systems interact with the IP telephony solution through Cisco Unified CallManager application

programming interfaces (APIs). Cisco Unified CallManager is installed on Cisco MCS 7800 Series

Media Convergence Server platforms and selected third-party servers. It has a suite of integrated

voice applications and utilities, including the Cisco Unified CallManager Attendant Console (an ad-

hoc conferencing application), the Cisco Unified CallManager Bulk Administration Tool (BAT), the

Cisco Unified CallManager Call Detail Record (CDR) Analysis and Reporting tool, the Cisco

Unified CallManager Real-Time Monitoring Tool (RTMT), the Cisco Unified CallManager Auto-

Attendant (CM-AA), the Tool for Auto-Registered Phone Support (TAPS), and the Cisco Unified

CallManager Assistant application.

Features and Benefits

Cisco Unified CallManager Version 4.3 is an enterprise IP telephony call-processing solution that

is scalable, distributable, and highly available. Multiple Cisco Unified CallManager servers are

clustered and managed as a single entity. Cisco Unified CallManager clustering yields scalability of

from 1 to 30,000 IP phones per cluster, load balancing, and call-processing service redundancy.

Interlinking multiple clusters allow system capacity to reach 1 million users in a system of more

than 100 sites. Clustering aggregates the power of multiple, distributed Cisco Unified CallManager

installations, enhancing the scalability and accessibility of the servers to phones, gateways, and

applications—and triple call-processing server redundancy improves overall system availability.

Cisco Unified CallManager Version 4.3 allows customers to migrate to an operating system based

on Microsoft Windows Server 2003. To ensure a smooth migration, this version does not include

any new features. Cisco Unified CallManager Version 4.3 includes all the features of Cisco Unified

CallManager 4.2(3), for example, enhanced call park, and the ability to log in and out of hunt

groups. Cisco Unified CallManager 4.3 continues to utilize Microsoft SQL Server 2000 as its

database.

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Strany 2 - Product Specifications

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Strany 10 - Data Sheet

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Strany 12 - Netscape Directory Server

Strany 13 - Ordering Information

Strany 14 - New Installations

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