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STEP: 15 Select the appropriate Services. (optional)
A variety of Service options are available, as listed here.
Unified Computing Mission Critical Service
This service delivers personalized technical account management, expedited technical support, and expert field
support engineering for the Cisco Unified Computing System (UCS).
The Mission Critical Support Service provides a designated technical account manager (TAM) who acts as a
strategic resource to help assure the unified computing environment runs at peak efficiency. Should a problem
arise that threatens business continuity, the TAM provides crisis management leadership, and customer IT staff
gets expedited access to Cisco’s award-winning Technical Assistance Center (TAC).
Please note: This service has qualification criteria. There should be $1.2M of UCS equipment, 200 blades and a
single location to qualify for this service level.
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UC Mission Critical 24x7x4 On-site CON-UCM7-R210W
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UC Mission Critical 24x7x2 On-site CON-UCM8-R210W
Contents: Overview Detailed Views Base Unit Features Configuring Memory HDD
Option Cards RAID Software Services Memory Notes
PCIe Slot Notes SAS Extender/Expander Notes RAID Controller Notes
Physical Specs Power Specs Environmental Specs
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