
Data Sheet
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Description Specification
Telco Common Language Equipment Identifier (CLEI) code
Warranty One year limited warranty
Service and Support
Cisco is committed to minimizing total cost of ownership (TCO). The company offers a portfolio of
technical support services to help ensure that its products operate efficiently, remain highly
available, and benefit from the most up-to-date system software. The services and support
programs described in Table 6 are available as part of the Cisco Desktop Switching Service and
Support solution and are available directly from Cisco and through resellers.
Table 7. Cisco Services and Support Programs
Service and Support Features Benefits
Advanced Services
Cisco Total Implementation
Solutions (TIS), available direct
from Cisco
Cisco Packaged TIS, available
through resellers
Cisco SMARTnet
®
and
SMARTnet Onsite support,
available direct from Cisco
Cisco Packaged SMARTnet
support program, available
through resellers
Cisco SMB Support Assistant
Project management
Site survey, configuration, and
deployment
Installation, text, and cutover
Training
Major moves, adds, and changes
Design review and product staging
Access to software updates 24 hours
Web access to technical repositories
Telephone support through the Cisco
Technical Assistance Center (TAC)
Advance replacement of hardware parts
Supplements existing staff
Helps ensure that functions meet
needs
Mitigates risk
Helps enable proactive or
expedited issue resolution
Lowers TCO by taking advantage
of Cisco expertise and knowledge
Minimizes network downtime
Ordering Information
Table 7 gives ordering information for the Cisco IE3000 Series.
Table 8. Ordering Information for Cisco IE3000 Series
Part Numbers Description
IE3000-4TC
Industrial Ethernet switch
4 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one
10/100/1000 Ethernet port and one SFP-based Gigabit Ethernet port, one port active)
Each switch supports two (2) Cisco IE3000-8FE modules, one (1) Cisco IE3000-8FX module,
or one (1) Cisco IE3000-8FE module and one (1) Cisco IE3000-8FX module
IE Base image Installed
IE3000-8TC
Industrial Ethernet switch
8 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one
10/100/1000 Ethernet port and one SFP-based Gigabit Ethernet port, one port active)
Each switch supports two (2) Cisco IE3000-8FE modules, one (1) Cisco IE3000-8FX module,
or one (1) Cisco IE3000-8FE module and one (1) Cisco IE3000-8FX module
IE Base image Installed
IEM-3000-8TM=
Expansion module for Cisco IE3000-4TC and Cisco IE3000-8TC Switches
8 10/100 TX ports
IEM-3000-8TM=
Expansion module for Cisco IE3000-4TC and Cisco IE3000-8TC Switches
8 100 FX ports
PWR-IE3000-AC=
Expansion power module for Cisco IE3000-4TC and Cisco IE3000-8TC Switches
Supports 110/220VAC and 90-300VDC (base switches support 18VDC-60VDC)
GLC-LX-SM-RGD Gigabit Ethernet SFP, LC connector, LH (1Gps single mode) transceiver
GLC-SX-MM-RGD Gigabit Ethernet SFP, LC connector, SX (1Gps multimode) transceiver
GLC-ZX-SM-RGD Gigabit Ethernet SFP, LC connector, ZX (1Gpbs single mode, 40km) transceiver
GLC-FE-100FX-RGD Fast Ethernet SFP, LC connector, FX (100Mb/s multimode) transceiver
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