Cisco GigaStack WS-X3500-XL Uživatelský manuál stáhnout pdf (Strana 22)

Preface

Obtaining Technical Assistance

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Catalyst GigaStack Gigabit Interface Converter Hardware Installation Guide

78-6460-04

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by

telephone and immediately open a case. To obtain a directory of toll-free numbers

for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

• P1—Your production network is down, causing a critical impact to business

operations if service is not restored quickly. No workaround is available.

• P2—Your production network is severely degraded, affecting significant

aspects of your business operations. No workaround is available.

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Cisco GigaStack WS-X3500-XL Uživatelský manuál Strana 22