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CHAPTER

6-1

Cisco Info Center Installation and Configuration Guide, 3.6.1

OL-6349-01

Desktop Info Servers

This chapter contains information about configuring a Desktop Info Server architecture, which you can

use to reduce the load on Info Servers that receive high numbers of events.

This chapter contains the following sections:

• Using a Desktop Info Server Architecture, page 6-1

• Installing a Dual Server Desktop Architecture, page 6-2

Using a Desktop Info Server Architecture

You can use a Desktop Info Server architecture to increase the performance of an Info Server that

frequently experiences heavy loads. For example, this can occur when many regional Info Servers send

events to a central Info Server through unidirectional gateways and many desktops connect directly to

the central Info Server.

When an Info Server becomes overloaded, unidirectional gateways cannot insert all events into the Info

Server database. Additionally, desktops connected directly to the Info Server further increase the load,

especially if a large number of desktops connect simultaneously.

The Desktop Info Server architecture:

• Reduces the central Info Server's workload by shifting the load to specialized Desktop Info Servers

• Improves desktop responsiveness (the time between a desktop user’s action and its reflection in the

desktop GUI)

• Reduces occurrences of desktop GUI freezing

• Improves the end-to-end latency times in heavily-loaded, standard Info Server configurations

Note If you implement a DSD architecture, you cannot configure Info Server failover using the failover

feature.

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Strany 1 - Desktop Info Servers

CHAPTER 6-1Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-016Desktop Info ServersThis chapter contains information about con

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6-10Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Ar

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6-11Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Ar

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6-12Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Ar

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6-2Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

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6-3Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

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6-4Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

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6-5Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

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6-6Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

Strany 10 - DSD_GATE.conf File

6-7Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

Strany 11 - Dual-Write Mode

6-8Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

Strany 12 - OL-6349-01

6-9Cisco Info Center Installation and Configuration Guide, 3.6.1OL-6349-01Chapter 6 Desktop Info ServersInstalling a Dual Server Desktop Arc

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